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Andrew Crawford
Digital Assets thought leader and innovator.
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September 28, 2018
I coined a phrase last year: ‘advice orphans’. These are people who are excluded from obtaining financial advice for two reasons: 1) they can’t afford it, or are unwilling to pay the price asked, 2) they cannot access it because providers are not willing to service them as the cost-to-serve and legal risk is higher than their ability to generate revenue, i.e. they are not profitable. The ‘tectonic changes’ in the advice industry during 2018 will exacerbate the creation of more ‘advice orphans’. Currently, only 20% of working Australians receive advice, this was in 2017! According to research from ING, people are willing to pay $232 - $315 for face-to-face advice. For digital advice it's between $68 - $211. Yet, it costs a provider from $1,500 to $3,500 to deliver face-to-face advice. Digital delivery appears to be the only solution, but how many providers can deliver it for under $150? Not many I expect. Australians have never felt more financial insecurity. Retirement uncertainty is the second highest trigger. Something has to be done as the number of ‘advice orphans’ is set to swell to 90%+ of Australians during 2019. The Australian Financial Review Oksana Patron Industry Super Australia #pulse The McKell Institute Australian Labor Party
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September 28, 2018
Blockchain based technologies and wallet-based systems are causing a paradigm shift in asset management because they redefine how assets are created, managed, and transferred—ushering in a new era of transparency, efficiency, and accessibility. Digital Money, ie stablecoins and tokenized deposits integrated into digital wallets, will establish the beachhead. Key settlement, liquidity, collateral, trade finance, insurance, distribution, cross-border payment, and identity infrastructure will then be integrated or developed around this new mechanism to transfer value peer-to-peer. Then the assets held in traditional custodial structures, like funds, will migrate rapidly and digital assets will enter their growth phase. There are 6 key elements that will drive driving, namely: 1. Disintermediation Traditional asset management relies on layers of intermediaries (custodians, transfer agents, administrators) and multiple ledgers. Blockchain replaces these with a single decentralized ledgers, wallets and smart contracts, reducing costs and friction 2. Transparency Every transaction is delivered simultaneously to all stakeholder, recorded immutably and can be audited in real time. This builds trust among investors and regulators, especially in complex fund structures. 3. Automation Fund operations like NAV calculation, investor onboarding, and compliance checks can be automated. This reduces human error and accelerates settlement cycles. 4. Liquidity and Accessibility Tokenized assets can be traded 24/7 on global platforms, improving liquidity for traditionally illiquid investments - no more ‘9-to-5’. Fractional ownership and wallet-based infrastructure opens access to retail and underserved markets. 5. Security and Resilience Advanced encryption and decentralized architecture reduce single points of failure. Enable investors to retain self sovereignty of their data. Establish trust without disclosing your personal details. Blockchain mitigates risks of fraud and cyberattacks through tamper-proof records. 6. Interoperability Blockchain enables cross-border asset flows without relying on siloed infrastructure. Wallets composable financial products that can interact across jurisdictions and platforms In the near future, assets will be increasingly recorded on blockchain technologies. The trajectory is clear. Making the most of this paradigm shift, like when share trading went from voice to electronic, will create new market leaders who position themselves strategically today.
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August 15, 2025