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Andrew Crawford
Digital Assets thought leader and innovator.
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October 20, 2021
Real-time decisioning wtih individualised contextual next best action retirement planning guidance prompts across all communication channels is the key to creating customer value in #retirement plans according to this insightful article from Pensions & Investments. The need for rich data-driven customer insights, guidance, recommendation and actions to improve retirement outcomes with self-driving capabilities is being recognized. People want individualised next best actions pushed to them. They find making retirement planning decisions complex, time consuming and fraught with error/ opportunity cost. Gone are the days of selling them a product-centric dream of a carefree retirement walking with their partner on a lovely beach. They want customer-centric solutions that help them simply and easily improve their plans for their life after work, i.e. show me you know me and help get to where I want to go. This requires contextual prompts at optimal moments to meet their needs in real time with the right guidance at the right time for immediate consideration on their device of choice. Based on my experience developing and testing these capabilities, this is what people want and need to become engaged with #retirementplanning (get in touch if you are interested in finding out more). As the #secureact expands universal pension coverage, compulsory contributions and the inclusion of in-plan post-retirement income solutions - the need and upside in engaging with participants has never been more apparent. Sooner or later the #challengerbanks Revolut Douugh Chime N26 Stash Walmart H&R Block, #superapps Novi Financial Google Arbo Works and #banks JPMorgan Chase & Co. Bank of America Citi Marcus by Goldman Sachs will see the opportunity of entering this #embeddedfinance gap in their product stack to improve their customers financial lives and wellbeing with #openfinance . Link to the report: https://lnkd.in/gB34hhnp Elizabeth Warren #bankinginnovation #bankingtechnology #futureofbanking Richard Messina Ron Shevlin Alex Johnson American Retirement Association Envestnet | Yodlee Dani Fava Forbes Advisor #innovation #digitalbanking #401k Omer Ismail Andrew Stumacher Lorie L. Latham, CFA Ian McKenna Theodora Lau #money2020 Panagiotis Kriaris #uk
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October 20, 2021
Blockchain based technologies and wallet-based systems are causing a paradigm shift in asset management because they redefine how assets are created, managed, and transferred—ushering in a new era of transparency, efficiency, and accessibility. Digital Money, ie stablecoins and tokenized deposits integrated into digital wallets, will establish the beachhead. Key settlement, liquidity, collateral, trade finance, insurance, distribution, cross-border payment, and identity infrastructure will then be integrated or developed around this new mechanism to transfer value peer-to-peer. Then the assets held in traditional custodial structures, like funds, will migrate rapidly and digital assets will enter their growth phase. There are 6 key elements that will drive driving, namely: 1. Disintermediation Traditional asset management relies on layers of intermediaries (custodians, transfer agents, administrators) and multiple ledgers. Blockchain replaces these with a single decentralized ledgers, wallets and smart contracts, reducing costs and friction 2. Transparency Every transaction is delivered simultaneously to all stakeholder, recorded immutably and can be audited in real time. This builds trust among investors and regulators, especially in complex fund structures. 3. Automation Fund operations like NAV calculation, investor onboarding, and compliance checks can be automated. This reduces human error and accelerates settlement cycles. 4. Liquidity and Accessibility Tokenized assets can be traded 24/7 on global platforms, improving liquidity for traditionally illiquid investments - no more ‘9-to-5’. Fractional ownership and wallet-based infrastructure opens access to retail and underserved markets. 5. Security and Resilience Advanced encryption and decentralized architecture reduce single points of failure. Enable investors to retain self sovereignty of their data. Establish trust without disclosing your personal details. Blockchain mitigates risks of fraud and cyberattacks through tamper-proof records. 6. Interoperability Blockchain enables cross-border asset flows without relying on siloed infrastructure. Wallets composable financial products that can interact across jurisdictions and platforms In the near future, assets will be increasingly recorded on blockchain technologies. The trajectory is clear. Making the most of this paradigm shift, like when share trading went from voice to electronic, will create new market leaders who position themselves strategically today.
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August 15, 2025